Refund policy

Return & Exchange Policy

At Tru2Success, all sales are final. We do not accept returns or exchanges.

Lost or Undelivered Packages

If your package is lost or shows as not delivered, you must contact us at business@tru2success.com within 48 hours of the scheduled delivery date and provide proof. Once verified, we will work with you to resolve the issue.

Damages or Wrong Items

Please inspect your order immediately upon delivery. If your item is defective, damaged, or you received the wrong product, you must contact us at business@tru2success.com within 48 hours of delivery so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Because all sales are final, we cannot accept returns on any items, including sale items or gift cards.

Refunds

Refunds are only issued if your order is verified as lost, damaged, or incorrect and we are unable to replace it. If approved, refunds will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider.